The Fibbl Dashboard gives you a real-time overview of how your 3D experiences are performing across your website. It’s designed to help you measure usage, identify popular products, and uncover opportunities for further optimization – all in one place.
This is the first version of our dashboard. We’re actively collecting feedback to improve it and make it even more valuable for you. If you have thoughts, ideas, or feature requests – we’d love to hear from you! Please reach out to your Customer Success Manager.
What you can track
Dashboard section
Interactions yesterday
Shows how many interactions (3D, AR, VTO) happened on your site yesterday, compared to the previous day.
Available vs. Active models
Available models: Total number of 3D models available at your disposal.
Active models: Models assigned to your account (visible on your site if the product is live, product ID is correct and script is implemented).
Models without product & interactions
Models without product: 3D models not connected to a product, based on product ID on the model compared to product ID in the product feed.
Models without interactions: 3D models that haven’t been engaged with by a users in the last 5 days – these might need attention.
Analytics section
All data is based on rolling 30 days.
Total interactions, and by experience
Tracks all unique user interactions with 3D, Augmented Reality (AR), and Virtual Try-On (VTO) experiences. You can toggle between all experiences and filter by 3D, AR, or VTO individually.
Most popular products
Breaks down which products are getting the most interactions, including how many times each experience (3D, AR, VTO) was used.
Feature-specific interactions
Tracks usage of specific 3D Viewer features:
3D Expand – Clicks on the fullscreen expand button.
3D Annotations – When users engage with product annotation points.
3D Dimensions – When users activate the product dimension overlays.
Note: These features only log a single interaction per model per session – even if used multiple times.
Market breakdown
See where your interactions are coming from. Helps you understand which markets are most engaged.
Interactions by device
Breaks down how users are interacting based on device:
Mobile
Desktop
This helps you optimize the experience for where your users actually are.
How the data is collected
Each interaction is tracked as a unique event (eventName+feature+productId), e.g. interaction+3d+123.
Sub-feature events (like annotations, dimensions, and expand) are counted once per model per session, even if users interact with them multiple times.
The “expand” event is only triggered when a user manually clicks the expand button – not when it opens automatically due to annotation click in window smaller than 600px (desktop).
The user id is stored in the RAM, so it's reset when the tab is reloaded.